Our Mission

At JadePay, we believe in redefining the merchant services industry by working with integrity and transparency. We are committed to building trust with both our banking partners and the merchants we serve. Our core mission is to earn our customers’ business and treat them fairly at every interaction. Unlike many in the industry, we are dedicated to eliminating unnecessary fees and avoid predatory practices that often burden merchants. Instead, we focus on creating value and providing a more supportive, beneficial relationship for both the bank and its customers.

Who We Are

Founded in 2020, JadePay was established by a group of industry executives with over 50 years of combined experience in the banking and merchant services industry. Our founders have dedicated their careers to building partnerships with community and regional banks across the United States, providing a wealth of insight and a deep understanding of the unique needs and challenges banks face when supporting local businesses. These experiences allow the leadership of JadePay to remain attuned to the everyday needs and priorities of banks and their customers.

What We Offer

  • We understand that each bank is unique, and we offer tailored programs designed specifically for your size and strategic needs. Our team works closely with your bank to create a referral program that fits seamlessly within your service model, providing a high-value solution for your business clients.

  • With our combined experience and our ongoing connection to community banking, we bring a unique, bank-focused perspective to merchant services. We know what it takes to serve your customers with the same care and dedication that you provide. Our approach aligns with your bank’s mission and standards, ensuring a cohesive customer experience.

  • JadePay is committed to transparency, refusing to add “junk fees” or arbitrary rate increases that are common in the industry. We want to be the trusted, protective partner in merchant services, not only for the bank but also for the merchants who rely on us. By choosing JadePay, you can be confident that they’re referring their customers to a provider with integrity and accountability.

  • Our merchant services are designed not only to enhance the customer experience but also to help banks like yours grow their Demand Deposit Accounts. We strategically connect businesses with the bank, fostering a long-term banking relationship that supports both growth and loyalty.